Yes. The Piano LED Plus comes with a2-year warrantycovering any manufacturing defects or malfunctions not caused by misuse.
The warranty includes:
the electronic module
LED strips
the included cables and accessories
If you encounter any issues, our customer service team will quickly provide a solution: replacement of the part, repair, or exchange of the product, as appropriate.
-The BLACK LED stripwas specially designed for the Piano LED Plus's learning mode. Its LEDs are less diffuse and more focused on the keys. It is less bright than the WHITE strip.
-The WHITE LED strip isdesigned primarily to enhance the aesthetic appeal of the Piano LED Plus system. It is very popular among musicians. Of course, both LED strips can also be used for learning songs.
Yes, that's not a problem. You can adjust the number of active LEDs on the LED strip directly from the app. Additionally, the LED strip can be cut to fit the length of your keyboard.
No, only with digital pianos. Piano LED Plus needs to be connected to the piano to pick up the signal from the notes being played.
In the app, you can import your own .MIDI files to use with the LED strip. We also offer an online library of .MIDI files within the app, which have been verified by our team and are regularly updated.
Delivery times are 2–3 business days in mainland France and Belgium, 5–7 days in Europe, and 10 days to the rest of the world.
Yes, Piano LED Plus is compatible. However, we only provide the USB cable included in the box, which works with most digital pianos. Here are the cables you’ll need to connect Piano LED Plus via MIDI:
Yes, we offer worldwide shipping on the checkout page.
Yes. You have30 days from the date of receiptto return your Piano LED Plus if you are not satisfied with it. The product must becomplete, in perfect condition, and include all original accessories.
Just reach out to our customer support team through our Contact Us page, and we'll walk you through it step by step.
Do you have any further questions? Please contact our customer service department.
